When Transferring NEM, wherever that needs Message, it must be provided.
What is Deposit Message?
Deposit Message is an additional information to process the XEM. XEM, different from other cryptocurrencies, needs depost address with the Deposit Message to verify the sender and process the deposit.
When transferring XEM, wherever that needs Deposit Message, it must be provided. Without inserting Deposit Message, sent XEM cannot be found. Though, for situations below, transfer can be done without the Deposit Message.
- If the receiving wallet does not require the Deposit Message - If the Deposit Message is not required, when retrieving XEM is an abnormal situation
If you are transferring XMR from an exchange that has not completed a hard fork operation, you will not be able to transfer XMR.
Please check other exchange's XMR hard fork operation.